Gamal assumed his current position in 2013, with over 30 years of experience in the banking and finance industry. By Q3 2023, QIB recorded a total income of $2.2 billion, net profits worth $838 million, and assets worth $51.3 billion. In February 2023, QIB partnered with Mastercard to launch a smart payment solution for merchants. The new QIB SoftPOS app secures acceptance of contactless payments using embedded near-field communication functionality. Before joining QIB, Gamal worked at Ahli United Bank Group in Bahrain and CIB in Egypt. He is also chairman of QIB-UK and a board member of Qinvest.