Shibutani joined Panasonic in 1991 before being appointed managing director in 2019 and assuming his current role in 2024. At the start of the fiscal year 2024, Panasonic launched SMARTCARE World, its new customer service application, which was introduced to Kuwait in June 2024. In 2023, the company recorded global net sales of $55 billion. Shibutani previously headed Panasonic offices in the U.S., Singapore, and India, before joining the Africa division in the U.A.E. in 2016. He is also chairman of the Japanese School in Dubai.