Since joining Citigroup in 1997, Pakcan has spent the majority of her career in London as head of the treasury and trade solutions business for Europe, the Middle East, and Africa. She assumed her current role leading the MEA Cluster in 2021. Pakcan currently sits on the board of Citigroup Saudi Arabia. She was previously a director on the board of Citibank Europe Plc in Ireland and the head of the global trade business at Citi. She has also sat on the board of the CHAPS Clearing Company in the U.K. and the board of The Clearing House Payments Company LLC in the U.S.