Ramachandran joined Tech Mahindra in Singapore in 2009 and moved to Dubai in 2015. He assumed his current role in 2020. He is a member of Tech Mahindra’s Global Leadership Council and a board member for Tech Mahindra Arabia. He oversees 20 countries in the Middle East and Africa and more than 4,000 people. In 2023, Tech Mahindra signed an MoU with the Saudi Ministry of Communication and Information Technology to establish a Data, AI, and Cloud Centre of Excellence in Riyadh. It also established its first Global Delivery Centre in Egypt and an Innovation Centre inOman. Ramachandran is also a member of the FICCI Middle East Chapter and sits on the Advisory Council of IDC in the region.