Ismail assumed his current role in October 2022. EGYPTAIR carried nearly eight million passengers between July 2022 and March 2023, an increase of 60% compared to the previous year. It had a load factor of almost 78% in the first nine months of the fiscal year 2022/23, with an average of 1,400 international flights and 360 domestic flights weekly. EGYPTAIR flies to 70 international and eight domestic destinations. Before joining the airline industry, Ismail gained 30 years of experience in the Egyptian Air Force.